Privacy Policy

Your personal privacy is important to us and will not be used in any way apart for what is necessary in the set guidelines. The following information regards how we manage the personal information that we have collected. If you have any issues, comments and concerns regarding our privacy policies or the use of your personal information then please contact us.

Your personal data

To fully utilise our website the following personal and financial information is required;

First name, last name, phone number and email address
The type of insurance that you wish to search for
Your Date of birth
Your smoking status
The preferred start date for the policy
And your post code

Why do we hold this data?

This information is relevant for an FCA regulated intermediary advisor to complete a full health insurance quotation and will be passed directly to that advisor. We may then keep this information for our records, for legal and for regulatory purposes.

Why are we allowed to use this information?

Consent – By providing us with this information our customers consent to us using their informationPublic interest – the use of the information is in the public interest, specifically the provision of insuranceLegal obligations – we have legal and regulatory obligations to show that we are carrying out our business in a compliant mannerLegitimate interest – We have a legitimate interest in carrying out our business of insurance introductions, including that we keep a record of our activities both for our client’s benefit and also for our own legal and regulatory reasons.

Who do we share this information with?

We will share the information that you have provided with our partner insurance intermediary’s and their advisors.

How long will we keep this information?

We will store this information for 12 months after receiving your details unless the customers has cause for concern or the customer has given consent for the data to be kept for longer. If the customer has requested for the data to be removed from our records this will be carried at as soon as possible.

Who do we disclose your information to?

In addition to the already mentioned we may also share information with the following third parties;

Third parties such as IT providers
Regulatory bodies
Insurance Intermediary’s and their employees
Legal services for advice, eg. in respect of a dispute.

We may need legal advice should there be a claim or dispute therefore your information will be required in the process. This may also include a court or Ombudsman.

Withdrawal of consent

You have the right to withdraw you consent for us to hold your information at any time by contacting us through email. Our email address is fetchmyquote@gmail.com. We will stop using your information and remove the information from our database as soon as possible.

Your rights

A right of access to your information and to details about how we use your information
A right to rectification of inaccurate information
A right to have information erased (a right to be forgotten)
A right to restrict the use we can make of your information
A right to information portability
A right to object to the processing of your information

We will comply with all of the above rights in a timely manner, no later than one month after the request has been received. For more complex requests more time may be requested to fully address the issue. There is no charge for any request, unless it is manifestly unfounded or excessive. If a request is manifestly unfounded or excessive then we will either charge our reasonable administrative costs to comply with it, or we tell you that we are not going to comply because it is manifestly unfounded or excessive.

Access to information

You may access any of the information that we hold about you as well as the reasons for holding this information, who we disclose the information to, the type of information that has been collected and the length of time in which the data will be held.

If you make a request to access your data that we hold about you we will need to confirm your identity and then will comply and give you access to the requested data. If you wish to have access to a particular piece of information that we hold about you then you may also request this.

Right to rectification

If any of the information that you have provided is inaccurate then let us know as soon as possible and we will correct it. You may also wish to supplement any information that we currently hold about you. If we have supplemented or rectified any information that we currently hold about you then we will inform any third parties that we have already provided this data to of the changes that have been made. If required, then we will inform you of who we have notified these changes to.

Right to erasure

You have the right to ask us to erase the information that we hold about you such as in the following;

We no longer need to keep it for the purposes for which it was collected or used
Our only basis to process it is your consent and you withdraw that consent
You object to our use of the information and we do not have any overriding legitimate grounds to continue using the information
We are using the information unlawfully
We have to erase it in order to comply with our legal obligations
Unless we have a serious reason for not doing so, such as a legal dispute, then we will remove your details from our system at you request.

If we need to erase any of your information that we currently hold about you then we will inform any third parties that we have already provided this data to of the changes that have been made. If required, then we will inform you of who we have notified these changes to.

Right to restrict processing

You have the right to ask us to restrict the use of your information such as in the following;

You have made a request for rectification or to supplement inaccurate information. You can ask that we restrict your processing while we deal with your request.
The use of the information is unlawful, but you ask that we restrict our use of the information rather than delete it.
We no longer need to use it but you want us to keep it so that you can use it for a legal claim.

In these instances, we will cease using the information that you have provided (although we may still store it) unless you consent to our use, we need it for legal claims, we need to use it to protect another person or where there is an important public interest in us doing so.

If we need to restrict any of your information that we currently hold about you then we will inform any third parties that we have already provided this data to of the changes that have been made. If required, then we will inform you of who we have notified these changes to.

Complaints

To exercise all relevant rights, queries or complaints, please contact us at fetchmyquote@gmail.com to discuss the issue.We are a registered data controller with the Information Commissioner’s Office, registration number ZA526869.